+ 100 spins
Code BERLIN on first deposit
- Wagering
- 40× bonus
- Max Bet
- A$8
- Min Deposit
- A$25
- Daily Withdrawal Limit
- A$4,000
Contact Casinochan
Need help with your Casinochan account? Contact our support team at support@casinochancasino.best. We aim to provide clear, useful assistance and usually reply within 24 hours, although response times may vary depending on the nature of your request.
Casinochan operates under licences issued by the Autonomous Office of Foreign Affairs of Comoros (ALSI-202508056-FI2) and the Tribunal of Games of Chance of New Brunswick (licence 0000002).
How to get in touch
For assistance, send an email to support@casinochancasino.best. Email is the best way to provide the details needed to review your question and respond appropriately. Please use the email address linked to your account where possible, particularly when asking about account access, verification or transactions.
To help us deal with your request faster, include the following information in your message:
- Your account email address or username
- A short description of the issue or question
- Relevant dates, transaction details or error messages, where applicable
- Screenshots if they help explain the problem
Please do not send your password or other unnecessary sensitive information by email. Our support team may ask for additional information if it is needed to verify your request.
What we can help with
You can contact Casinochan support about common questions and account matters, including:
- Account access and verification questions
- Deposits and withdrawals
- Bonus terms and eligibility questions
- Website, account or payment-related technical problems
- Responsible gambling requests and account support
When contacting us about responsible gambling, clearly explain what support you are seeking so your request can be directed appropriately. We encourage players to consider their gambling activity carefully and to seek help when gambling is no longer enjoyable or remains within their intended limits.